FAQ
Frequently Asked Questions
How can I place an order?
You can place an order directly through our website by selecting your preferred items and completing checkout. You may also place an order through our Contact Us page by sharing product details, sizes, delivery address, and payment method.
What payment methods are available?
We offer Cash on Delivery (COD) as well as Visa and MasterCard payments.
How long does delivery take?
Orders are usually delivered within 3–5 business days depending on your city and address.
When is my order processed?
Orders are processed within 1–2 business days after confirmation.
Can I track my order?
Tracking details may be shared through SMS, phone, or email when available.
Can I return or exchange an item?
Returns or exchanges are accepted within 14 days, provided items are unused and in original condition.
Do you ship internationally?
Currently, we only ship within Egypt.
How can I contact customer support?
Contact us through Contact Us.