Return Eligibility

You may request a return or exchange within 14 days of receiving your order.

To be eligible, items must:

• Be unused, unworn, and unwashed.
• Be returned in their original condition.
• Include all original tags and packaging.
• Be free from stains, odors, alterations, or damage.

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned or exchanged unless they arrive damaged or defective:

• Underwear and intimate apparel
• Swimwear without its original hygiene seal
• Gift cards
• Items marked as Final Sale or Non-Returnable

How to Request a Return

To initiate a return or exchange, please contact our customer support team with your order number and the reason for your request.

Once your request is approved, you will receive instructions on how to return your item.

Inspection & Approval

All returned products are inspected upon arrival.

BESTIE WEAR reserves the right to refuse returns that do not meet the eligibility requirements outlined in this policy.

Refunds

Once your returned item has been received and approved, your refund will be processed using the original payment method whenever possible.

Please allow several business days for the refund to appear, depending on your payment provider or bank.

Exchanges

Exchanges are subject to product availability.

If your requested size or product is unavailable, you may choose an alternative item or receive a refund where applicable.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery.

We will review the issue and arrange an appropriate replacement, exchange, or refund when applicable.

Return Shipping

Return shipping costs may be the responsibility of the customer unless the return is due to an incorrect, damaged, or defective item.

Shipping fees paid during checkout are generally non-refundable unless required by applicable law.

Policy Updates

BESTIE WEAR reserves the right to update or modify this Refund & Return Policy at any time.

Any updates become effective immediately upon publication on this page.

Contact Us

If you have any questions regarding our Refund & Return Policy, please contact our customer support team.

Email: support@bestiewear.com

Brand: BESTIE WEAR